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Privacy Policy

1. Scope

‍The Privacy and Personal Data Protection Policy aims to regulate the processing of personal data carried out by Bela Vista Hotel & Spa within the scope of its web services.

2. Data Controller

‍Hotel Bela Vista, Lda., with registered office at Avenida Tomás Cabreira, 8500-802 Portimão, registered at the Lisbon Commercial Registry Office under the single registration and tax number 509140050, with a share capital of €300,000.

3. Data Collected

  • Data provided directly by the data subject;
  • Data collected within the scope of the relationship established with the data subject;
  • Personal data requested from the data subject and processed with their consent.

4. Purpose of Processing

‍The processing of personal data includes, among other operations, the recording, collection, consultation, use, adaptation, modification, storage, and deletion of data.

5. Purposes

‍The use of collected data is intended for purposes including:

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  • The provision of services requested by the data subject;
  • Providing information about products, services, marketing activities, campaigns, promotions, statistical purposes, and personalised content, subject to prior consent.

6. Legislation

‍Bela Vista Hotel & Spa ensures that personal data is processed in accordance with the applicable legislation regarding its collection, processing, use, disclosure, storage, and privacy.

7. Data Not Processed

‍Bela Vista Hotel & Spa will not process personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, nor genetic data, biometric data used to uniquely identify a person, data concerning health, or data concerning the sex life or sexual orientation of the data subject.

8. Registration

‍By accessing or using our services, and when registering where applicable, the user agrees to the Bela Vista Hotel & Spa Privacy and Personal Data Protection Policy, giving consent to the collection and processing of their data for the purposes referred to in point 5 by providing it directly. Failure to provide, or partial provision of, personal data may limit or make it impossible to provide the requested services.

9. Collection

‍Personal data may be collected when:

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  • The user registers on the website;
  • The data subject requests a service, asks for a quotation, makes a reservation, requests information, responds to a survey, or exchanges electronic correspondence with Bela Vista Hotel & Spa.

10. Consent to Receive Information

‍The data subject shall give prior consent to receive commercial communications for marketing purposes and may object at any time by written communication addressed to Bela Vista Hotel & Spa. Such commercial information may be sent by Bela Vista Hotel & Spa via email, telephone, SMS, or any other electronic communication means, social media websites, Web 2.0 platforms, mobile content, or other methods.

11. Data Sharing

‍Apart from obligations set out in applicable data protection law or for safeguarding and protecting its own interests, Fun Parque São João will not share any personal data with third parties, except with companies within its group, provided that the security and integrity of the respective data are ensured.

12. Technical and Organisational Measures

‍Bela Vista Hotel & Spa has appropriate technical and organisational measures to protect the processed data, namely against unauthorised access or any other unlawful or illegal form of processing. In addition to internal security and protection measures at its facilities, Bela Vista Hotel & Spa ensures that access to personal data is limited to employees strictly for the fulfilment of the processing purposes.

13. Access, Rectification and Erasure

‍The data subject has the right to access and rectify processed data and may, at any time, withdraw consent for processing and request the deletion of data by written communication addressed to Bela Vista Hotel & Spa via email: info@hotel-belavista.com.

14. Data Retention Period

‍Bela Vista Hotel & Spa will make reasonable efforts to ensure that it retains data relating to the data subject only for as long as necessary for the purpose for which it was collected, as required under any contract or applicable legislation, or until the data subject requests its deletion.

15. Applicability

‍The Bela Vista Hotel & Spa Privacy and Personal Data Protection Policy applies to the processing of personal data carried out within the scope of its commercial activities and service provision, in accordance with the principles of lawfulness, fairness, and transparency.

16. Cookies

‍Bela Vista Hotel & Spa uses cookies. The website pages of funparquesaojoao.pt use cookies. Cookies are text files stored in a computer system via an internet browser.

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Many websites and servers use cookies. Many cookies contain a cookie ID, which consists of a unique cookie identifier. It is a string (a set of characters) that websites and servers can assign to the specific internet browser in which the cookie is stored. This allows visited websites and servers to distinguish the individual browser of the data subject from other internet browsers that contain different cookies. A specific internet browser can be recognised and identified using the unique cookie ID.

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Through the use of cookies, Bela Vista Hotel & Spa can provide users of this website with more user-friendly services that would not be possible without the cookie setting.

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By means of a cookie, the information and offers on our website can be optimised with the user in mind. Cookies allow us, as mentioned previously, to recognise users of our website. The purpose of this recognition is to make it easier for users to navigate our website. For example, a website user who uses cookies does not need to enter login data each time the website is accessed because this is handled by the website and the cookie is stored on the user’s computer system. Another example is the cookie of a shopping cart in an online store: the online store remembers the items a customer has placed in the virtual shopping cart via a cookie.

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The data subject may, at any time, prevent the setting of cookies through a corresponding setting in the internet browser used and may thus permanently deny the setting of cookies. Furthermore, cookies already set may be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject disables cookies in the internet browser used, not all functions of our website may be fully usable.

17. Supervisory Authority

‍The supervisory authority is the Comissão Nacional de Proteção de Dados (CNPD), located at Av. D. Carlos I, 134 – 1.º, 1200-651 Lisbon, email: geral@cnpd.pt, tel: +351 213928400.

18. Communications

‍Any communication regarding the processing of personal data should be addressed to Bela Vista Hotel & Spa via email: info@hotel-belavista.com.